DEVELOPING PRODUCTS AND PEOPLE  Logicor Employee Daniel (Technical support) has just passed his Level 3 diploma in IT and Telecommunications Qualification. Studying at Wakefield College whilst working for Logicor, Daniel has learned a variety of different subjects ranging from Customer Care in ICT to Technical Advice and Guidance. This will stand him in good stead with his day to day work in the technical support team. Daniel has said about the course “I am over the moon about passing, when I first started my apprenticeship at Logicor it was daunting talking to customers over the phone and attempting to diagnose issues they might have with their system however over the two years it has taken to complete the course I have gained the skills and knowledge to be able to do this comfortably.” We would like to congratulate Daniel on this achievement; he first came to Logicor in 2015 as part of his work experience from Royds 6th Form and impressed us with his work ethic so we offered him a two year apprenticeship after he had completed his A Levels. In this time he has gone from strength to strength to become the most senior member of our technical support team. At Logicor we always believe in training and helping our staff members to become the best they can be through various internal and external training courses. Supporting Daniel through this course is just one example of how we do this. We will continue to look for job-specific training courses that will develop both the individual and the business. |
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